Compliance Policy

BVE Labs LLC ("BVE Labs") is committed to maintaining compliance with applicable laws, regulations, and industry standards. This Compliance Policy outlines our approach to ensuring lawful, transparent, and ethical practices across all our services and applications, including our AI-driven communication tools.

1. Regulatory Compliance

We actively maintain compliance with applicable U.S. federal and state laws, including:

• Data Protection: Alignment with the California Consumer Privacy Act (CCPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
• Telecommunications (SMS/A2P): We strictly adhere to the Telephone Consumer Protection Act (TCPA) and A2P 10DLC industry standards for all mobile messaging via products like ShiftFill AI. This includes mandatory opt-in consent and clear "STOP/HELP" functionality.
• Consumer Protection: Ensuring transparent pricing and fair usage of our AI products.

2. Privacy Commitment

Our data practices are governed by our Privacy Policy. We operate under the following principles:

• Data Minimalism: We collect only the data necessary to provide and improve our services.
• Non-Disclosure: We do not sell user data to third parties.
• Mobile Privacy: We specifically protect mobile originator data; phone numbers are never shared with third parties for marketing purposes.

3. Industry Standards

We follow best practices for data security and infrastructure:

• Frameworks: Our security posture is consistent with ISO 27001 and NIST Cybersecurity Framework principles.
• Infrastructure: We host our services on providers (AWS/GCP) that maintain SOC 2 Type II, HIPAA, and ISO 27001 certifications.

4. Ethical Standards

• Responsible AI: We strive for "thoughtful innovation," ensuring our AI models are implemented with safeguards against bias and misuse.
• Vendor Diligence: We do not knowingly engage with partners that violate human rights or ethical business practices.
• Professional Integrity: All contractors and employees are required to act with integrity in accordance with this policy.

5. Updates to Compliance Practices

Our policies are reviewed and updated periodically to align with the evolving landscape of AI law and telecommunications regulations.

Contact: legal@bvelabs.com